Upgrading to Avaya Cloud Office (ACO)
The Avaya upgrade path from on-premises IP Office to their cloud ACO platform offers numerous commercial benefits. These include scalability, flexibility, advanced features, cost savings, and compatibility. By migrating to the ACO platform, businesses can future-proof their communication infrastructure, enhance productivity, and improve customer experiences.
Scalability
One of the key advantages of migrating to Avaya’s ACO platform is the scalability it offers. As businesses grow, their communication needs evolve, and the cloud-based ACO platform allows for easy scalability without the need for additional hardware or infrastructure investment. This ensures that businesses can adapt to changing requirements quickly and efficiently, without any disruptions to their operations.
Flexibility & mobility
Furthermore, the ACO platform provides enhanced flexibility and mobility. With the increasing trend of remote work and the need for employees to have access to communication tools from anywhere, the ACO platform allows businesses to provide seamless communication and collaboration capabilities to their workforce. This level of flexibility enables businesses to attract and retain top talent, improve productivity, and enhance customer service.
Advanced Features
Avaya’s ACO platform also offers advanced features and functionalities that are not available in the on-premises IP Office. These include advanced analytics, and integrated video conferencing capabilities. These features enable businesses to streamline their operations, make data-driven decisions, and enhance communication experiences with their customers.
Cost savings
By migrating to Avaya’s ACO platform, businesses can also benefit from cost savings. The cloud-based platform eliminates the need for upfront investments in hardware, maintenance, and upgrades. Instead, businesses can opt for a subscription-based model, paying only for the services they need. This allows for better budget management and cost predictability, especially for small and medium-sized businesses.
Seamless transition
Businesses that have already invested in Avaya’s on-premises IP Office can seamlessly transition to the ACO platform, leveraging their existing infrastructure and minimising disruptions. This not only saves time and resources but also allows businesses to continue benefiting from the reliability and security that Avaya is known for.
Looking to Optimise your UC?
Red Rose Technologies harnesses 20+ years of expertise in the unified communications market, we believe a strategic approach is needed when considering a new technology for your business – not a transactional approach.
We have successfully guided many clients through the full cycle of design, research, procurement, supplier selection and delivery when it comes to unified communications and contact centre modernisation.
If you partner with us, we promise a seamless, jargon free and stress-free experience to any change to a unified communications platform. Contact us today.