Avaya has long been a leading provider of communication solutions, offering both on-premises IP Office and their cloud-based ACO (Avaya cloud office) platform. For businesses currently using Avaya’s on-premises IP Office, migrating to the cloud-based ACO platform presents a compelling upgrade path. This blog will explore the Avaya upgrade path from on-premises IP Office to their cloud ACO platform, highlighting the commercial benefits of staying as an Avaya customer.

One of the key advantages of migrating to Avaya’s ACO platform is the scalability it offers. As businesses grow, their communication needs evolve, and the cloud-based ACO platform allows for easy scalability without the need for additional hardware or infrastructure investment. This ensures that businesses can adapt to changing requirements quickly and efficiently, without any disruptions to their operations.

Furthermore, the ACO platform provides enhanced flexibility and mobility. With the increasing trend of remote work and the need for employees to have access to communication tools from anywhere, the ACO platform allows businesses to provide seamless communication and collaboration capabilities to their workforce. This level of flexibility enables businesses to attract and retain top talent, improve productivity, and enhance customer service.

Avaya’s ACO platform also offers advanced features and functionalities that are not available in the on-premises IP Office. These include advanced analytics, and integrated video conferencing capabilities. These features enable businesses to streamline their operations, make data-driven decisions, and enhance communication experiences with their customers.

By migrating to Avaya’s ACO platform, businesses can also benefit from cost savings. The cloud-based platform eliminates the need for upfront investments in hardware, maintenance, and upgrades. Instead, businesses can opt for a subscription-based model, paying only for the services they need. This allows for better budget management and cost predictability, especially for small and medium-sized businesses.

Finally, staying as an Avaya customer ensures continuity and compatibility with existing Avaya solutions. Businesses that have already invested in Avaya’s on-premises IP Office can seamlessly transition to the ACO platform, leveraging their existing infrastructure and minimising disruptions. This not only saves time and resources but also allows businesses to continue benefiting from the reliability and security that Avaya is known for.

In conclusion, the Avaya upgrade path from on-premises IP Office to their cloud ACO platform offers numerous commercial benefits. These include scalability, flexibility, advanced features, cost savings, and compatibility. By migrating to the ACO platform, businesses can future-proof their communication infrastructure, enhance productivity, and improve customer experiences.

For more information contact us info@redrosetechnologies.co.uk or 01793 547 950