Enterprise & Global Multi Site

Telecoms experts committed to helping clients through the full journey of phone system & contact centre change projects

Red Rose Technologies enterprise and multi-site telephony consultancy is dedicated to supporting large enterprises in their journey towards change and modernization. Our comprehensive range of services is designed to address the unique challenges that come with implementing telephony and network modernisation projects across multiple sites and ensuring a smooth transition for the organisation.

One of the key ways we support large enterprises is through our discovery service. We understand that every organization is unique, and their telephony needs may vary. Our discovery service involves in-depth consultations and analysis to get to the root of what matters for your change project. We take the time to understand your current telephony infrastructure, pain points, and goals, enabling us to provide tailored solutions that align with your specific requirements.

Streamlining the RFP Process: Enhancing Efficiency and Maximising Results

As part of our discovery service, we produce extensive reports that outline our findings and recommendations. These reports serve as a roadmap for your change project, providing a clear understanding of the steps and actions needed to achieve your telephony modernization goals. Additionally, our business capture documentation ensures that all relevant information is captured and communicated effectively, facilitating seamless collaboration between our team and yours.

In order to provide the best telephony solutions for large enterprises, we align ourselves with market-leading vendors. We have established partnerships and alliances with industry-leading telephony vendors who offer scalable and reliable solutions. This allows us to recommend and implement cutting-edge technologies that are suited to the unique needs of large enterprises.

A deep understanding of the procurement process

Our extensive RFP (Request for Proposal) and tender service is designed to assist large enterprises in finding the most suitable telephony solutions. We have a deep understanding of the procurement process and can assist you in crafting comprehensive RFPs and tenders that accurately reflect your requirements.

Our expertise in vendor evaluation and selection ensures that you receive competitive proposals from leading telephony providers, enabling you to make informed decisions based on the best options available in the market.

Unified Communications as a Service

UCaaS, or Unified Communications as a Service, is a cloud-based communication solution that integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform for businesses.

Contact Centre as a Service

CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with a complete contact centre platform, including features like voice, chat, email, and social media integration.

SD-WAN

SD-WAN, or Software-Defined Wide Area Networking, is a technology that simplifies the management and operation of a wide area network by separating the network hardware from its control mechanism, resulting in improved performance, flexibility, and cost savings.

Andy assessed the needs through to establishing requirements offering some unbiased advice and appropriate solutions which was fantastic.

Andy’s knowledge to latest video conferencing and telephony solutions is second to none and he provided suitable vendors and then support through to Go live which has been so much appreciated. His time and effort making sure that the business was happy with the solution and his relationship as mediator with the supplier was so welcome to gain success in delivery and importantly in aggressive timescales.

He was able to build up a high level of trust that we had from no one else and were then confident on his recommendations.

Absolutely could not recommend Andy highly enough! As a technology leader you need to choose your partners and suppliers carefully as you are often inundated in a vast landscape of products and technology. Andy had a holistic and calm approach to our telephony project requirements and went above and beyond the call of duty to explore our organisation and people. He was able to build up a high level of trust that we had from no one else and were then confident on his recommendations. He has been like having another member of the team and that says something.

Highly recommend Andrew

Highly recommend Andrew, very knowledgeable and will recommend the best products by future-proofing the business needs. Excellent management and handling of projects with Andy always available to ensure the smooth running of the project.

Our Services

Telephony Audit

By conducting a comprehensive assessment, we help our clients optimise their infrastructure, streamline costs, and enhance operational efficiency. Our mission is to provide valuable insights and recommendations that enable businesses to harness the full potential of UC technologies.

Telephony Consultancy

Effective telecoms strategies can revolutionize organizations, enabling seamless communication and accelerated growth, from strategic planning and vendor selection to implementation and ongoing support, we are committed to shaping how you deliver tangible results and measurable improvements.

UC & CC Procurement

Our UC procurement service provides a streamlined process for organizations to find and select the best UC solutions. Save time, create competitive costs environment, and ensure the right fit for your needs with our comprehensive UC tender service.

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