Sports

Telecoms experts committed to helping clients through the full journey of phone system & contact centre change projects

Red Rose Technologies offers a comprehensive range of services for the sports sector when it comes to telephony change. We understand the unique challenges and pain points faced by the sports sector and provide tailored solutions to address them.

We will closely collaborate with our clients to understand their specific needs and challenges. Conducting a thorough assessment of existing telephony infrastructure and identifying areas for improvement or cost optimisation.

An end-to-end service

From vendor selection to project management, we provide recommendations and create a detailed roadmap for the telephony change, ensuring minimal disruption to the organisation’s operations and events calendar.

As well as the ongoing support and guidance, we will look to work with all parties internally and externally to ensure a smooth transition to the new telephony system.

We provide recommendations and create a detailed roadmap for the telephony change, ensuring minimal disruption to the organisation’s operations and events calendar.

As well as the ongoing support and guidance, we will look to work with all parties internally and externally to ensure a smooth transition to the new telephony system.

From vendor selection to project management

In the sports sector, contact centres and customer experience (CX) have become increasingly important. Fans and customers expect seamless and personalised interactions, whether it’s purchasing tickets, making inquiries, or seeking support. We recognize the significance of contact centres in creating positive experiences for fans and customers. Our consultancy services focus on optimising contact centre operations and improving CX strategies.

We strive to coordinate your project and deliver on time and within budget.

Unified Communications as a Service

UCaaS, or Unified Communications as a Service, is a cloud-based communication solution that integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform for businesses.

Contact Centre as a Service

CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with a complete contact center platform, including features like voice, chat, email, and social media integration.

SD-WAN

SD-WAN, or Software-Defined Wide Area Networking, is a technology that simplifies the management and operation of a wide area network by separating the network hardware from its control mechanism, resulting in improved performance, flexibility, and cost savings.

Our Services

By conducting a comprehensive assessment, we help our clients optimise their infrastructure, streamline costs, and enhance operational efficiency. Our mission is to provide valuable insights and recommendations that enable businesses to harness the full potential of UC technologies.
Effective telecoms strategies can revolutionize organizations, enabling seamless communication and accelerated growth, from strategic planning and vendor selection to implementation and ongoing support, we are committed to shaping how you deliver tangible results and measurable improvements.
Our UC procurement service provides a streamlined process for organizations to find and select the best UC solutions. Save time, create competitive costs environment, and ensure the right fit for your needs with our comprehensive UC tender service.

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