TECHNOLOGIES

CLOUD TELEPHONE SYSTEMS

Work doesn’t stop outside the office, so why should your business phone system?

Mobile any time or all the time.

No more app switching. Just one streamlined experience with the tools you need to get the job done.

Move from the corporate office to the home office seamlessly.

Phone system, conferencing, Instant messaging, CRM integration all-in-one.

CLOUD CONTACT CENTRE

It's a strategy to improve your sales conversion rates!

Multichannel integration allows agents field queries from customers preferred communication channels, including social media, mobile, live chat, email, & voice.

Explore patterns and trends, extract meaningful insights and act with confidence.

Customer experience is critical to your success & you need to have the ability to engage with customers anytime, in any channel.

DISASTER RECOVERY & BACK-UP

When disaster strikes, you need the ability & confidence to recover as fast & easily as possible.

 

Many organisations could not survive a significant IT outage whether related to natural disaster, ransomware, modernisation, or cloud migration.

With Office 365, it’s your data, you control it & it’s your responsibility to protect it.

You have to consider accidental, deliberate deletion as well as external threats from hacking or rogue applications, including malware & viruses.

SD-WAN & BUSINESS 

BROADBAND

Your business is more reliant than ever on your WAN & network infrastructure. Take control & realise your potential.

 

Bandwidth is the number one bottleneck for most business.

Centralise your management of your network bandwidth & performance.

 

SD -WAN is more flexible, cost effective & easier to deploy than traditional MPLS.

 

Red Rose Tech have access to numerous network providers across the globe for business broadband. We can review the best speeds & deals available to you. 

CONFERENCING 

& COLLABORATION

Transform your online events into engaging experiences that you and your attendees will look forward to.

Professional online meetings.

Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location via your mobile device.

Why Cloud?

For many businesses, the cloud has become an important stepping stone in moving from traditional, or outdated on-premise infrastructure. Cloud solutions provide significant benefits to companies of all sizes & business decision makers feel the cloud is critical to their businesses’ success. In today’s world of mobile, social, cloud and big data analytics, speed is of the essence and you need to remain relevant & competitive.

SO WHAT'S IMPORTANT IN A TECH SUPPLIER?

Our supplier network & selection process

                

At Red Rose Technologies we are extremely selective about who we introduce to our clients.

As such, our suppliers must meet the below criteria before we consider taking them on.

  • They must own or have autonomous control of their technology.

  • Able to offer global services as well as local.

  • Be financially secure for the long term.

  • Customer experience must be at the top of their priorities.

  • Leaders/visionaries or challengers in their market.

  • Constant development and improvement of their platform.

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