Red Rose Technologies offers a comprehensive range of services for SMEs in relation to telephony transformation.
We understand the unique challenges and pain points faced by SMEs, and provide tailored solutions to address them.
Our close collaboration with SMEs helps us to understand their specific needs and challenges. This involves conducting a thorough assessment of existing telephony infrastructure and identifying areas for improvement or cost optimisation.
IT teams in SMEs already have a lot on their plate. Dealing with the stress of complicated communication systems just adds to that.
Partnering with Red Rose makes this complex process much simpler. We understand the unique needs of SMEs and can guide you every step of the way.
Think of it as taking a holistic and strategic approach to your communications. Instead of piecing things together, we help you build a strong, unified system that supports your business goals.
When all your communication tools work together smoothly, you’ll see a big difference. Staff will be able to easily connect and share information, and work smarter, not harder.
We offer a complete, end-to-end service, handling everything from helping you choose the right vendors to fully managing your project.
Most SME’s believe that the best telecom systems are out of their reach due to their size and cost.
However, we found three market leading suppliers that both met Panaz’s needs and fell within their budget range. We conducted workshops and demos with each of these vendors.
A platform ranked as a global market leader by Gartner was chosen. Even though it was not the cheapest quote, the cultural fit shone through, best capturing Panaz’s unique requirements and meeting its business goals.
The new platform significantly improved answer rates and alleviated concerns about call routing, ensuring clients were not left waiting in queues for extended periods.
