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Microsoft Teams Direct Call Routing Webinar: Which Route Is Best For Your Business?

Updated: Oct 28, 2021

Microsoft Teams has been leading the charge as we transition to endless video calls.

However, that has led to wider conversations about companies' voice & communications strategies as we move to a "work from anywhere" world.

There are a number of options available to you if you are considering Microsoft Teams as part of your communication strategy, in this informative webinar, Red Rose Tech & Masergy were joined with over 100 IT professionals across the UK to give an overview of some of the options available.

Topics covered

  • Direct call routing explained.

  • The additional investment for Microsoft Cloud PBX.

  • The architecture.

  • Service Level Agreements.

  • Supercharging your investment by Integrating into a telecoms service provider.

If you are considering the adoption of Microsoft Teams for business collaboration or perhaps your business invested in the Microsoft 365 ecosystem? If you want to understand how you can supercharge that investment? We hope this webinar goes some way to helping you with your decision.

If you would like to know more about any of the options discussed in this webinar, please get in touch at

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