Football Clubs

Telecoms experts committed to helping clubs through the full journey of phone system & contact centre change projects

Red Rose Technologies offers a comprehensive range of services for football clubs in relation to telephony transformation.

We understand the unique challenges and pain points faced by football clubs, and provide tailored solutions to address them.

Our close collaboration with clients helps us to understand their specific needs and challenges. This involves conducting a thorough assessment of existing telephony infrastructure and identifying areas for improvement or cost optimisation.

An end-to-end service from vendor selection to project management

Contact centres and customer experience (CX) have become increasingly important within football. Fans and customers expect seamless and personalised interactions, whether it’s purchasing tickets, making inquiries, or seeking support.

We recognise the significance of contact centres in creating positive experiences for fans and customers. Our consultancy services focus on optimising contact centre operations and improving CX strategies.

We strive to coordinate your project and deliver on time and within budget.

Tackling Outdated UC for Southampton FC

When Southampton FC decided to move to their first cloud UC platform, they chose Red Rose to help identify and implement the best solution.

We conducted a thorough cost and technology analysis, interviewed users, and identified key areas for cost savings and user experience improvements.

Following this, we managed a full tender and procurement campaign, bringing four leading vendors to the table, ensuring Southampton FC received the best solutions to meet their needs within budget.

UCaaS

Unified Communications as a Service (UCaaS), is a cloud-based communication solution that integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform for businesses.

CCaaS

Contact Centre as a Service (CCaaS) is a cloud-based solution that provides businesses with a complete contact centre platform, including features like voice, chat, email, and social media integration.

SD-WAN

Software-Defined Wide Area Networking (SD-WAN), is a technology that simplifies the management and operation of a wide area network by separating the network hardware from its control mechanism, resulting in improved performance, flexibility, and cost savings.

Our Services

Red Rose Technologies excels in UC transformations, offering expert project management and strategic planning to ensure seamless deployments and lasting success through trusted vendor partnerships and meticulous preparation.
By conducting a comprehensive assessment, we help our clients optimise their infrastructure, streamline costs, and enhance operational efficiency. Our mission is to provide valuable insights and recommendations that enable businesses to harness the full potential of UC technologies.
Effective telecoms strategies can revolutionize organizations, enabling seamless communication and accelerated growth, from strategic planning and vendor selection to implementation and ongoing support, we are committed to shaping how you deliver tangible results and measurable improvements.
Our UC procurement service provides a streamlined process for organizations to find and select the best UC solutions. Save time, create competitive costs environment, and ensure the right fit for your needs with our comprehensive UC tender service.

Our Latest Content

Deploying and managing UC at a large football club is far from a walk in the park for its IT…

When Southampton FC decided to move to their first cloud UC platform, they chose Red Rose to help identify and…

Trusted Partners:

Got a unified communications or contact centre project on your mind?

We’re here to help! Just leave your details.