“The project was carefully mapped out and managed by Red Rose Technologies, ensuring a smooth transition with a big emphasis on budget, Red Rose's proactive approach and deep understanding of UC technologies provided the academy with clarity and confidence”
John Wallace Academy had been relying on their on-premises Avaya system for many years. However, an upgrade was needed to meet evolving requirements and align with the academy’s cloud migration and modernization strategy across their entire infrastructure estate. Red Rose was brought on board to steer this critical transition, leveraging their expertise and experience in Unified Communications (UC) solutions.
Red Rose’s role was pivotal in:
UC consultancy and market analysis – Conducting a thorough needs analysis to understand the academy’s requirements and user needs.
Budgeting and spending advice – Providing budgeting and spending advice to ensure the project stayed within financial limits.
Market review and supplier engagement - Reviewing the market to identify the best solutions and engaging with suppliers on behalf of the academy.
Project Management: Coordinating with Avaya to ensure a seamless transition to their cloud solution in the deployment stage.
After an extensive market review and exploring several options, Red Rose partnered with Avaya to transition John Wallace Academy to their cloud solution. We collaborated directly with Avaya to create a handset migration plan that was commercially favourable for the client.
The academy’s rapid growth increased user demands, alongside the busy demands of daily life for the IT team in education. The market felt flooded with options, leading to significant uncertainty and confusion about the next steps. Budget constraints further complicated decision-making.
Red Rose’s expertise made a significant difference. Given the longstanding successful relationship with Avaya, the natural progression was to extend this partnership and follow their migration to the cloud. Red Rose meticulously planned and managed the project, considering peak usage times to minimize disruption. A significant emphasis was placed on user training and adoption, as transitioning to softphones for parts of the trust was a major step.
After reading a Telecoms Buyers’ Guide written by Red Rose Technologies founder Andy Moules, Southampton Football Club’s IT Director contacted us to modernise their communication. They wanted to introduce a cloud-based telephone system to make it easier for fans to engage with the club.
After spending time in departments at the club’s St Mary’s Stadium, we started to understand their needs and challenges. We reported back to the IT director and his team on what kind of system would work best, identifying four potential suppliers and, once confirmed that they worked to the club’s needs and budget, we coordinated the procurement phase of the project.
