Unplugging Your On-Premises PBX

Changing an on-premises phone system to a cloud system is a strategic move that many businesses are considering in today’s digital era. As technology continues to advance, companies are realising the benefits and flexibility that cloud-based phone systems offer. This transition involves shifting from a traditional, hardware-based telephony infrastructure to a software-based model that relies […]

What if all UCaaS providers look the same?

Woman typing on computer keyboard

I was speaking with a new prospect recently and the first 10 minutes of the conversation truly struck me. They said something to the effect “…I know we need a new phone system, but aren’t the cloud ones all the same and have become a commodity so can you just get me the lowest price…” […]

The Rise of Contact Centre Technologies in the Legal Sector

Computer keyboards and headphones

In recent years, the legal sector has experienced a significant transformation in the way it operates. The advent of technology has revolutionised various aspects of the industry, and one area that has seen a remarkable rise is the integration of contact centre technologies. Traditionally associated with more commercial and non-legal sector businesses, these technologies are […]

Embracing Change: The Evolution of Purchasing Methods and Payment Processes in Telephony Platforms

Organisations are constantly seeking innovative solutions to streamline their operations and enhance productivity. And with the advent of cloud solutions, the traditional on-premises systems are gradually being replaced by more flexible and cost-effective alternatives. In this blog, we will explore the changing purchasing methods and payment processes associated with acquiring a new telephony platform and […]

Telephony Buyers Guide

People on their phones

Before you invest in a new phone system – request your free Unified Communications buyer’s guide. At Red Rose Technologies we understand how important a decision it is to invest in a new phone system, after all, it’s one of the most important client-facing tools in any business. It’s overwhelming how crowded the supplier marketplace […]

Red Rose Technologies helps top football club revitalise contact with fans

Football ground

Red Rose Technologies is celebrating a major win with Southampton Football Club after helping it revitalise the way it communicates with fans. Founder Andrew Moules worked with The Saints to introduce a cloud-based telephone system to make it easier for supporters to engage with the club. Mr. Moules, who founded Red Rose three years ago, […]

Modernisation vs Migration

Cloud telephony migration and modernisation are two terms that are often used interchangeably in the world of telecommunications. However, they have distinct meanings and implications for businesses looking to upgrade their communication systems. In this blog post, we will explore the difference between cloud telephony migration and modernisation. What is cloud telephony migration? Cloud telephony […]

Red Rose Technologies supports John Wallis Academy’s move to cloud communications

Man on phone

One of the few positive outcomes of this pandemic experience is the opportunity to rethink the tools we use to communicate and what could be possible if all the separate siloed pieces of technology worked together in an integrated and holistic way. Ask yourself just how many apps you’ve been using? Probably one for video […]