Demystifying VoIP: Our view from the Front Lines

Demystifying VoIP

My role as a consultant in unified communications (UC) has afforded me countless interactions with IT leaders across the spectrum of business sizes. Each conversation is a testament to the transformative impact of Voice over Internet Protocol (VoIP) and the broader umbrella of UC.  What is VoIP? While some may view the question “What is […]

How to ensure a smooth transition to a unified communications system?

How to ensure a smooth transition to a unified communications system? header

Transitioning to a new Unified Communications (UC) system is not without its challenges. In this article, we aim to guide businesses through the process of ensuring a smooth transition to a full cloud UC system, discussing everything from initial assessment and planning, to measuring success and return on investment (ROI). We’ll also delve into the […]

What is unified communications?

What is unified communications? blog header

As businesses navigate the maze of digital communication tools, the need for a comprehensive solution becomes increasingly apparent. In this blog, we will explore what Unified Communications is, examine its components and discuss the benefits and potential challenges that they bring to businesses. Drawing a distinction between unified communication and collaboration, we aim to clarify […]

What is a telephony audit?

What is a telephony audit blog header

Learn about what a telephony audit is, how it can help your business, when you may need one and how Red Rose can help.